Our job as service providers are to complete and exceed your needs in a professional manner, but it is also to be honest and transparent with every aspect of doing business with us. Below is our Terms and Conditions split into categories for ease of viewing.
Estimates
Estimates are an approximation based on information and requirements provided by the client and is not guaranteed. Actual costs and terms may change once all project elements are discussed, negotiated, and finalized. Prior to any change in costs, the client will be notified. Each estimate is valid for 30 days. After the 30 day period, for work to be requested again you must complete another estimate as pricing variables may have changed within that time period.
Scheduling & Payment
Accepting an estimate from us requires your signature. With that signature you consent to our card-on-file payment system for quick and easy invoice billing. You will not be able to schedule with us unless card details are provided. Before scheduling your appointment, we will collect your card details securely via phone, in person, or through a secure link; once stored, our system only displays necessary billing details (last four digits, name, and billing address). For customer transparency we use a business software called Yardbook. Your card will only ever be billed for completed services. In the event a customer wants to cancel our services with them, cancellation and card-on-file removal is completed upon request.
Services
The main services we offer are Lawn Maintenance, Shrub Trimming, Property Clean-Ups, Mulch Services & Garden Bed Maintenance. All our services are charged based on factors such as property size, service complexity, man hours of labor and frequency of visits. All of our services start at a base pay per job and will vary due to the already listed variables. Pricing is provided upfront, and any additional work outside the agreed scope may incur extra charges, which will be communicated before service is performed. If you have any questions about our pricing or services, feel free to contact us. We are committed to providing high-quality lawn and landscape care with transparent pricing and reliable service.
Payment Terms
In the event a card-on-file were to expire and payment can not be processed, all unpaid invoices are on a Net 15 (payment required within 15 days of invoice due date) basis. Any and all invoices unpaid on or before the due date will begin to accrue interest after the due date until the invoice is paid at the lesser of ten (10%) percent per annum or the highest lawful rate.